# Report feedback

**Ask for this when:** something about the assistant itself seems wrong,
confusing, or missing - not a client matter, the assistant's own behavior.

> "This seems wrong, can you report it?"
> "I want to leave feedback about the morning brief."
> "Can you file a bug report for this?"

## You don't have to report bugs yourself

If something breaks while the assistant is working - a tool fails, an
answer is plainly wrong, or it can't do what you asked - it reports that
to the developer on its own, right then, with the technical detail and a
suggested fix. It tells you in a line that it has, and carries on. Those
automatic reports never contain anything from your emails or client
files. The same goes for preferences you mention in passing - "show me
the sender first", "stop asking me that" - the assistant does what you
asked and notes it for the developer on its own. This page is for the
other case: feedback you want to give in your own words, such as "the
morning brief is too long" or "I wish it could do X."

## What it does

Files a real, permanent report for the developer to see - specifically
about how this assistant behaves, never about a client or a matter. Before
anything is filed, the assistant will show you the exact title and
description it plans to send and ask you to confirm - nothing gets sent
without your explicit go-ahead. It also notes whether this is something
broken (a bug) or something you'd like it to do (a feature request), so
the developer can sort reports by type. Once filed, you'll get back a
number/link so you know it's been received and is tracked.

Because the report leaves your computer, keep client names and matter
details out of it - describe the situation ("an email from an existing
client went to the wrong matter") rather than naming anyone. Email
addresses are removed automatically before it's sent; names aren't, so
that part is up to you.

## If it isn't set up on this computer

Feedback reporting has to be switched on per computer by whoever set up
the assistant. If it isn't, the assistant tells you straight away rather
than taking down a report it can't file - just pass your note to the
developer directly.

## What it can't do

- **It's one-way.** You won't get a reply back through this conversation -
  if the developer follows up, it'll be through whatever channel they
  normally use, not here.
- **It can't attach a screenshot for you.** If a picture would help explain
  the problem, describe what you saw instead, or mention it separately to
  the developer.
- **It's not for firm policy or client-matter issues.** It only reaches the
  person who builds this software - not anyone else at the firm.
- **It might not be turned on yet.** If reporting isn't configured in your
  environment, the assistant will tell you plainly rather than pretending
  it worked.